Privacy policy

PRIVACY POLICY

MD ONLINE / ASGHAR MD ONLINE SHOP LTD respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect personal information when you visit our website, place an order or contact us.

1. INFORMATION WE COLLECT

Depending on how you use our website, we may collect:

• Name
• Billing and delivery address
• Email address
• Telephone number
• Order and transaction information
• Product and delivery information
• Information you provide when contacting customer support
• Website, device and technical information where necessary for the operation and security of our website

2. HOW WE USE YOUR INFORMATION

We may use your information to:

• Process and deliver your orders
• Process payments and refunds
• Communicate with you about your order
• Provide customer support
• Handle returns, refunds and complaints
• Maintain website security
• Meet legal and accounting requirements
• Improve our products, services and website

3. SHARING YOUR INFORMATION

We only share personal information where reasonably necessary to provide our services or comply with legal obligations.

This may include payment providers, delivery and courier companies, Shopify and other technology or service providers used to operate our online store.

We do not sell customers' personal information.

4. DATA SECURITY

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no online system can be guaranteed to be completely secure.

5. HOW LONG WE KEEP INFORMATION

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, customer service, accounting, legal and regulatory requirements.

6. YOUR RIGHTS

Depending on the circumstances, you may have rights under applicable data protection law, including the right to:

• Access your personal information
• Request correction of inaccurate information
• Request erasure where applicable
• Request restriction of processing
• Object to certain processing
• Request data portability where applicable
• Withdraw consent where processing is based on consent

You may also have the right to complain to the relevant data protection supervisory authority.

7. CONTACT

For privacy or data protection questions, contact:

ASGHAR MD ONLINE SHOP LTD
16 Carrol Close
London, England
NW5 1TF
United Kingdom

Email: Admin@asgharmdonline.co.uk
Phone: +44 7490 338058

This Privacy Policy may be updated from time to time to reflect changes in our business, website or legal requirements.